Broken carafe: first records
After a Bodum French Press Breaks
30-second answer
Get medical care first. Keep people away from hot coffee and broken glass. Do not test the press or pick up shards for evidence. When safe, save photos, purchase records, and any replacement-carafe order. Follow the official recall instructions, not another product's disposal steps.
Legal information from the Law Office of Arta Wildeboer · Updated
Do this now
- 1Keep people away from the spill and broken glass. Do not use a damaged carafe or recreate the breakage.
- 2Take photos from a safe position. Include the scene and visible markings without lifting or fitting together shards.
- 3Save the original purchase and replacement-glass orders. Note the seller, brand, size, and dates you know.
- 4Write down what happened before the break. Save witness details and medical records. Note any cleanup or transfer of the product.
- 5Check CPSC recall 27-055. Save messages and any new warning label before changing the injury record. Never delay needed safety work.
Avoid this
- Do not stir coffee with metal spoons or utensils in the recalled glass carafe.
- Do not touch shards, test the press, or mix pieces from different carafes.
- Do not cut, mark, or destroy the press based on another product's recall.
Save these
- Safe photos and original image files
- Model, capacity, visible markings, and warnings
- Original and replacement-carafe orders
- Utensil details and each witness's own account
- Medical records, bills, and private injury photos
- Recall messages, new label, and delivery record
Common questions
Does the recall provide a new coffee maker?
CPSC describes a plastic stirring spoon and warning label, not a replacement coffee maker or refund. Use the official notice for current contact details.
Should I keep broken glass?
Do not handle shards for evidence. Take safe photos. If physical evidence needs to be kept, seek help with safe handling. Do not delay necessary cleanup.
What if the glass was replaced?
Save that order separately. The frame and glass may have different purchase histories. Do not guess the replacement's brand or date.
Does a recall prove who caused the burn?
No. The product, warnings, use, glass history, and medical record need review. A metal spoon alone does not decide legal responsibility either.
Want more detail?
Read the full explanation
Bodum French Press Recall: What to Save After a BurnOfficial resources
Questions about your situation?
Talk with Arta Wildeboer
A short guide cannot account for every fact. A free consultation can help you understand the next step without pressure.