Goal Zero power-station recall
If You Have a Recalled Goal Zero YETI 3000X
30-second answer
Stop using the YETI 3000X now. Do not charge, test, or move a hot, smoking, damaged, or unstable unit. Follow Goal Zero’s firmware-repair instructions. If there was fire, smoke, damage, or injury, get emergency help first and save records only when safe.
Reviewed by Arta Wildeboer, California attorney (Bar #286995) · Updated
Do this now
- 1Stop using the power station. Do not charge, test, open, move, or reconnect it if it is hot, smoking, burning, damaged, or unstable.
- 2Call 911 for fire, dangerous smoke, a serious burn, trouble breathing, or another emergency. Get medical care before taking photos.
- 3Confirm YETI 3000X on the nameplate under the lid only if the unit and area are safe. Do not power it on to check.
- 4Before the firmware repair, save safe photos of the nameplate and screenshots of app notices, firmware information, and support messages that already exist.
- 5Install the free firmware update through the Goal Zero app, or contact Goal Zero for free installation, as the current recall instructs.
Avoid this
- Do not keep using the unit while waiting to document it or arrange the repair.
- Do not reconnect or reenact the setup to produce an error, warning, smoke, or heat.
- Do not delay medical care or disobey responders to preserve evidence.
Save these
- Safe photos of the unit and YETI 3000X nameplate
- Serial number and other identifiers already available
- App, firmware, warning, error, and recall screenshots
- Charging cables, adapters, solar connectors, and setup photos
- Receipt, order confirmation, warranty, and product listing
- Goal Zero, retailer, repair, and support communications
- Fire, 911, insurance, cleanup, and property records
- Medical records and photos of injuries
Common questions
How do I identify the recalled product?
The recall covers the Goal Zero YETI 3000X. CPSC says the nameplate is under the station’s lid. Check it only if the unit and area are safe, without powering on or moving a damaged unit.
What is the recall repair?
CPSC says owners should stop using the station and install a free firmware update through the Goal Zero app, or contact Goal Zero for free firmware installation. Review the current official instructions before acting.
What if it already smoked, overheated, or caught fire?
Move away and get emergency or medical help first. Save photos and records only when safe. If responders or another party take the unit, ask for an incident number, receipt, or written record.
Does the recall prove who caused an injury or fire?
No. The recall may be important evidence, but it does not automatically prove a defect, causation, negligence, or legal responsibility in a specific event.
Want more detail?
Read the full explanation
Goal Zero YETI 3000X Recall: What to Save Before the Firmware RepairOfficial resources
Questions about your situation?
Talk with Arta Wildeboer
A short guide cannot account for every fact. A free consultation can help you understand the next step without pressure.